Terms & Conditions
Appointments.
Appointments can be booked online or directly with Bond Nails. Your booking is confirmed once you receive your confirmation email or message.
To ensure every client enjoys a relaxed and uninterrupted experience, appointments are available by booking only.
⸻
Consultation
A consultation form is required before your first appointment and whenever your health circumstances change.
Please complete and return your consultation form at least 24 hours before your appointment. This allows me to prepare safely and provide the most appropriate treatment for you.
⸻
Cancellations & Rescheduling
I understand that plans can change.
If you need to cancel or reschedule your appointment, I kindly ask for a minimum of 48 hours’ notice.
Late cancellations or missed appointments may be subject to a cancellation fee, as this time has been reserved exclusively for you.
⸻
Arriving for Your Appointment
Please arrive on time for your appointment.
If you arrive late, I will always do my best to accommodate you. However, your treatment may need to be shortened to avoid delaying the next client, and the full appointment fee may still apply.
⸻
Payments
Payment is due at the end of your appointment.
Bond Nails accepts:
* Cash
* Bank Transfer
* Card Payment
⸻
Repairs
Your satisfaction is important to me.
If you experience lifting, chipping or any concerns related to your treatment within 72 hours of your appointment, please contact me as soon as possible.
Where appropriate, I will happily arrange a complimentary repair.
Please note that damage caused by accidents, misuse or failure to follow aftercare advice is not covered.
⸻
Product Removal
For the health of your natural nails, I recommend professional removal of Builder Gel, Hard Gel and Gel Polish.
I cannot accept responsibility for damage caused by incorrect removal carried out elsewhere or at home.
⸻
Health & Safety
Your wellbeing is always my priority.
Please let me know before your appointment if:
* you are feeling unwell
* you have developed any nail or skin conditions
* your medical history has changed
* you have allergies or sensitivities relevant to your treatment
All reusable instruments are professionally cleaned, disinfected and sterilised between every client, following strict hygiene and sterilisation protocols.
⸻
Children & Guests
To maintain a calm and relaxing environment, appointments are reserved for clients only unless otherwise agreed in advance.
⸻
Privacy
Your personal information is collected only for consultation, booking management and communication regarding your appointments.
Your information is treated confidentially and will never be shared with third parties unless required by law.
⸻
Bond Nails Promise
At Bond Nails, every treatment is guided by one simple principle:
“First, do no harm.”
The health of your natural nails will always take priority. Every appointment is carried out with precision, care and the highest standards of hygiene, ensuring you receive a treatment that is both beautiful and safe.